How Design Work Creates Impact
1.0 MEASUREMENTS
Design Standards
Through a unified framework (e.g. Lean UX), teams can gain a better understanding of what should be built, why it should be built, and how it aligns with user needs. With clear metrics to measure success and a standardized system for creating and collaborating across Design and Product, the team can iterate faster and with less risk.
Design Metrics
Every new feature or product has measurements of success embedded within the Lean UX framework. Value added to the customer is measured through metrics related to engagement, adoption, retention, and increased NPS from customers. Furthermore, the framework is designed to provide executive leadership with the language they need to understand product value and relevance through a design lens.