How Design Work is Done Well

1.0 STANDARDIZE

Guiding Principles
Designers have a Team Vision guide that outlines the team’s values, the target customers it serves, and the unique attributes the product provides. A series of workshops are held to identify the team’s challenges, objectives, and intended impact for the future.

Design Process
Design and Product teams have a holistic process to work through problem spaces more efficiently by considering risks, business goals, and user needs. This process is being championed across all product and feature segments.

2.0 HARMONIZE

Design System Management 
The Design System has a dedicated space within the team’s intranet. This resource helps designers understand how the design system supports the product and provides process documentation on how to contribute or collaborate with the component library team.

Research Hubs
Research resources are aggregated into a centralized location on the team’s intranet. This leads to higher visibility of vital resources and a better understanding of how and when to engage with research during the design process.

3.0 PRIORITIZE

Balanced Workflows and Estimation
A product design review workflow was built to determine the scale of a project before it is developed and outlines distinct steps necessary for successful completion. It also establishes practices to detect bugs earlier in development and seamlessly integrate critical design updates.

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How Design Work Creates Impact